Terms & Conditions
Introduction
In the course of its business, AUTHENTIC EXPERIENCE, - Château du Palanquey & Spa - whose registered office is located at 2 lieu dit Palanquey 33350 Sainte Colombe , collects and processes information, some of which is referred to as “personal data”. AUTHENTIC EXPERIENCE, - Château du Palanquey & Spa attaches great importance to the respect of privacy, and only uses data in a responsible and confidential manner and for a specific purpose.
Personal data
On the https://www.hotelsaintemilion.com website, 2 types of data may be collected:
Directly transmitted data
This data is what you send us directly, via a contact form or by direct contact by email. The fields “first name and surname”, “company or organization” and “email” are mandatory in the contact form. and Telephone
Data collected automatically
During your visits, once you have given your consent, we may collect “web analytics” type information relating to your browsing, the duration of your visit, your IP address, your browser type and version. The technology used is the cookie.
Use of data
The data you send us directly will be used to contact you again and/or in connection with your request. Web analytics” data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and enables us to measure our website audience, consultations and any errors in order to constantly improve the user experience. This data is used by AUTHENTIC EXPERIENCE, - Château du Palanquey & Spa , the company responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.
Legal basis
Personal data is only collected with the user's compulsory consent. This consent must be validly obtained (buttons and checkboxes), free, clear and unequivocal.
Retention period
Data will be stored for a maximum of 3 years.
Cookies
Here is the list of cookies used and their purpose:
Google Analytics cookies (exhaustive list) : Web analytics: Keeps a record of the fact that you have accepted cookies, so as not to bother you the next time you visit.
Your rights concerning personal data
You have the right to consult, modify or delete all your personal data. You may also withdraw your consent to the processing of your data.
Contact data protection officer :
AUTHENTIC EXPERIENCE, - Château du Palanquey & Spa
Laurent Zontone - Mélanie Zontone
2 lieu dit Palanquey 33350 Sainte Colombe -France-
Tel : +33 6 83 10 55 36 - +33 5 47 84 99 83
mail : Contact@palanquey.com